In this guide, you will learn the difference between each option and how to use them.įile History is a built-in feature that allows you to create incremental backups of files to an external or network drive at different intervals during the day to prevent data loss. Or they’ll have their own firmware apps dedicated to copying or backing up data from one NAS to another.On Windows 10, you have at least three ways to automatically create a backup and restore your files and documents, including OneDrive, File History, and Windows Backup, to protect the data against accidental deletion, hardware failure, or system failure corruption. More full featured NAS units (like Synology) have their own GUI file manager included with the firmware which makes moving files/folders so much easier. Trying to move large amounts of data from the My Cloud is always an issue due to its limited Dashboard interface. One can log back in via SSH on the source My Cloud and check if the rsync process is still running by issuing the top command in the SSH terminal window which will list running processes. Nohup rsync -avz /DataVolume/shares/Public/Shared\ Pictures/ Pictures/Īfter issuing the nohup and what ever follows command one can close the SSH command window. With the standard Rsync commands, the putty window ALSO needs to stay open (There is an option that keeps the command running after the terminal window shuts down but I don’t remember it at the moment). If you don’t know how to use either, use an internet search engine to learn more about both. Using SSH and rsync typically require some extra computer knowledge and skill. Standard warning: One uses SSH and rsync at their own risk! Improper use can result in data loss or corrupting/deleting My Cloud firmware files resulting in possibly bricking the My Cloud (rendering it non bootable). Generally the OS3 first gen single bay My Cloud SSH user name is root, for the second gen single bay My Cloud (and possibly for multi bay My Cloud) the SSH user name is sshd. One would adjust the IP address and directory paths to match their devices. Typically the first time one tries to use rsync to copy files to another My Cloud device they will be prompted by the SSH program ( Putty for example) to enter the SSH password for that My Cloud. Rsync -avz /DataVolume/shares/Public/Shared\ Pictures/ Pictures/ Rsync -avz example using rsync to copy from one first gen My Cloud to another first gen My Cloud. To use rsync that has been previously mentioned in this discussion would require you to enable SSH on both My Cloud devices, then connect to the My Cloud you want to copy files from using a program like Putty, issue a command like the following, adjusting for proper Share or folder location and proper IP address. Otherwise if its only a few files or folders one can just copy and paste or drag and drop files between the two My Clouds using Windows File Explorer or Mac Finder. If both My Cloud devices are running OS5 and on the same local network then look into use the backup apps (installed via the Dashboard App tab) to see if they’ll work for copying files from the second generation single bay My Cloud to what ever is the “dual bay v2” (My Cloud Mirror v2?). You may want to use the forum search feature (magnifying glass icon top right) to search for similar past discussions about My Cloud’s with orange or red front LED light to see if any other suggestions may work. Once connected to a computer one can use Linux, or a Linux boot disc, or a Windows Linux driver to view the contents of the My Cloud hard drive. Were you previously backing up the My Cloud to an external USB hard drive using the My Cloud Dashboard’s Safepoint or Backup option?Īs a last resort one can extract the My Cloud hard drive from a single bay/single drive My Cloud enclosure and connect it to a computer either using a spare SATA port or using a SATA to USB adapter/docking station. Have you tried a 4 second or 40 second reset? ( How to Reset a My Cloud Device) Have you tried using a different Ethernet cable to connect the My Cloud to the local network router (or switch)?ĭid you change anything else recently on your local network (like change broadband providers)?Ĭan you access the My Cloud Dashboard? Does the network router’s administration page (DHCP server) indicate handing out an IP address to the My Cloud? What troubleshooting steps have you tried?
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